Terms & Conditions

Orders Policy

·Please note that Online Ordering does not constitute to a confirmed order.

·Online Ordering will only be confirmed upon a confirmation call from the icakes sales team.

·Orders may be made through our hotline 6386 6666 or at our icakes retail stores.

·Orders must be placed 3 working days in advance.

·Amendments for order best before 2days.

·icakes reserves the right to accept or reject any orders.

Payment

·Payment to be made upon delivery of goods by cash or cheque only.

·Cheque should be made payable to "icakes enterprise". No postdated cheques are accepted.

·Price listed on our website are all in Singapore Dollar (S$).

·Price listed are subjected to changes without prior notice.

·icakes is not liable for any pricing error.

Cancellation of order

·Cancellations of orders must be made via phone calls to icakes.

·Cancellation charge of 20% will impose via all approved credit card payment orders.

·A 50% surchange of order price will apply for order less than 2days before delivery or collection date.

·All deposit are non- refundable.

Delivery

·A delivery charge of $10.00 is applicable for orders below $70.00 nett for Standard Cakes.

·Free delivery for Full Month & Wedding Cakes orders that are above $100.00.

·Additional $3.00 delivery charge for CBD area, Subject to acceptance for delivery on Saturday, Sunday & Public Holiday.

·Time of Delivery cannot be fixed and all delivery schedules are at the sole discretion of icakes.

·If there is no recipient or no one at the delivery destination to receive the cake, the cake will be sent back to our retail shop for self-collection by the customer.

·All deliveries can only be made in Singapore.

·Please note that overseas orders can only be delivered to Singapore addresses.

·icakes reserves the rights to change the delivery schedules without prior notice

·Delivery time could be affected due to bad weather or traffic conditions and/or unforeseen circumstances.

Fresh Fruit cake

·All cakes with fresh fruits are advised to be best consumed within the same day of receiving the product.

Decorations Accessories

·The finished product vs displayed designs in website are subjected to slight variations, including colour.

·Decorative accessories are subjected to availability and sizes of accessories cannot correspond with the varying cake sizes. Availability of designs are subjected to festive seasons and selected occasions.